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TOPIC: Bug Tracking

Bug Tracking 08 Sep 2014 14:21 #17578


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Hey everyone, we've been working hard to get this new site up and running, and there are a few bugs that we didn't see until after launching. I'm going to attempt to keep a running list of the bugs we know about in this thread, and mark them as solved as we get them fixed.As you encounter issues, check here to see if we know about it, and let us know if we don't already know.

User Accounts
  1. Some users have multiple accounts, causing forum posts, membership status, and Registry content to be scattered across those accounts.

Registry
  1. Registry menus sometimes redirects users to homepage instead of where they should go.
  2. Registry edit button is not intuitive. Change or provide directions for useFIXED9/18.

Forum
  1. Image attachments in forum show up at bottom of page instead of in shadowbox.
  2. 203 Missing Posts (posts since forum transfer) FIXED 10/17
  3. Broken Links in OC Technical LibraryFixed 9/14
  4. Remaining Broken Links in OC Technical LibraryIf OK before move, OK now.
  5. Online/Offline status not working
  6. Post Count incorrect Fixed with software update
  7. Member Status incorrect Fixed with software update.
  8. 'My Topics' doesn't find topics from before the forum transfer.
  9. Images not showing from before forum transfer FIXED 10/17
2015 Red/Black Honda NC700X
2015 Brownstone Metallic Chevrolet Colorado Z71
2006 Black BMW F650gs
1998 Ascotgruen Metallic BMW 318i - LS Swap Project
1988 Grand Prix White Porsche 928 S4 - Almost There
1967 Marina Blue Chevrolet Camaro - Project
1957 White Chevrolet 4400 Flatbed - Project
Last Edit: 17 Oct 2014 18:24 by billvvSU.
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Bug Tracking 08 Sep 2014 14:28 #17581


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Derrick - to my knowledge I have only one account, and I do not know why my post count is reset to 1 and status changed to new member. I have started another thread asking why this effort took place, and wondering what the problems were that led those in charge to believe that the site had to be reconfigured.
Sorry for being bitchy, but this is the only forum where these things seem to occur. I am perplexed.
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Bug Tracking 08 Sep 2014 19:32 #17584


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It seems that the last posts in the member profiles are at least two months old, so the last two months of activity do not seem not have migrated.
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Bug Tracking 08 Sep 2014 19:33 #17585


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As I make this post the system says I am offline - which obviously I am not.
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Bug Tracking 08 Sep 2014 19:35 #17586


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Me too - no previous posts recorded and listed as new member
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Bug Tracking 09 Sep 2014 12:45 #17593


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It appears that the 928 OC technical library links are coming up with the ERROR: 404 not found. Just thought I'd add this in if no one has tried to look at the files. The hotlink is there in the post.
You can be a mechanic or technician...The choice is in HOW you fix it, not THAT you fix it.
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Bug Tracking 09 Sep 2014 14:25 #17594


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I tried a few as well. Some of the links are legitimately broken. Others will need to be reconstituted on the new site from the old site's database. We'll put that on the list.

Also, we'll have to contact the authors of the posts where there are legitimately broken (offsite) links and ask them to update them or better yet send us the content and we'll host it. They would have been broken before the forum migration, but to maintain the integrity of the OC info we need to do this.
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Bug Tracking 10 Sep 2014 22:29 #17604


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I think we fixed 'My Topics', but since I changed my username I can't tell. If someone could check and let us know, that would be great. Thanks.
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Bug Tracking 11 Sep 2014 07:27 #17606


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Yes - it seems to have been fixed. I can see a full range of topics
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Bug Tracking 11 Sep 2014 07:32 #17607


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Registry issue

I attempted to register a car. After filling in the first form and submitting, I was not able to amend the entry by adding additional information about the car as I received an error that an item with that name already exists. I assume that the initial submission was pending approval, and only when approved, would there be an option to edit it. However, the UI is confusing as following the first submission, the same page with additional tabs fro more information is shown, suggesting additions can be made. I assume that a submission should only be made after all desired data has been entered on all of the tabs.
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Bug Tracking 11 Sep 2014 10:46 #17608


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martinss.....

You should be able to go back and edit your Registry entry anytime and change everything but the title. The edit feature is a little obscure, but when you find your entry (browse, search) and hover over it you'll notice that unlike the entry above it, there's an additional little - kind of star - on the right side of the popup array of buttons.. Click that and there's a dropdown menu that opens up and gives you the option to edit your entry. The required fields are identified with a menu and with a star next to the fields. The rest are optional.

Try that, and if you have add'l problems let us know.

Since the Registry module is built from a canned Component, we probably can't change the way the edit feature displays, but we will ask the developer of the component if it is possible. And we can work on providing more info about how to access it. I'll add that to the bug list above.
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Bug Tracking 14 Sep 2014 08:48 #17611


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Ah, I see the issue. I had registered my car during the transition period, but never saw it live, so I tried to re-enter, hence the error message. I do not have edit rights but have sent you a request. Thank you..
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Bug Tracking 14 Sep 2014 20:30 #17614


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Hi martinss
You should have access to edit your entries in the Registry now. Let us know if you're still having problems.
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Bug Tracking 14 Sep 2014 20:45 #17615


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billvvOC wrote:
Hi martinss
You should have access to edit your entries in the Registry now. Let us know if you're still having problems.

Both now work - thank you
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Bug Tracking 14 Sep 2014 20:48 #17616


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martinss wrote:
It seems that the last posts in the member profiles are at least two months old, so the last two months of activity do not seem not have migrated.

Hi: Any ETA to fix this issue please? I have not been posting to my car profiles as I assume that any new posts might get over-written when the last two months are added.
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Bug Tracking 14 Sep 2014 20:57 #17617


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I know that's at the top of Derrick's list.

I do not expect new posts will be overwritten, and I am sure that Derrick will run a site backup and test it before he implements the fix so if something does happen the backup can be restored immediately.

Thanks for hanging in there!
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Bug Tracking 19 Sep 2014 12:37 #17632


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Now that I'm able to login, my profile has been aligned and I can view all of the forums, I see that my Owner's Profile thread is missing the newest posts from before the change and parts of existing posts including pictures.

What's going on with that and has anyone else noticed this?
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Bug Tracking 19 Sep 2014 15:14 #17633


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Hi WyattsRide....

Please see the first post of this thread, where we're tracking the bugs. Two that you've mentioned are listed there, but this is the first that we've heard that parts of existing posts are missing. We know the images are missing, but were pretty sure that the text (except for the last 203 posts) were intact. If you can point us to one we can investigate.
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Bug Tracking 19 Sep 2014 15:43 #17634


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billvvSU wrote:
Hi WyattsRide....

Please see the first post of this thread, where we're tracking the bugs. Two that you've mentioned are listed there, but this is the first that we've heard that parts of existing posts are missing. We know the images are missing, but were pretty sure that the text (except for the last 203 posts) were intact. If you can point us to one we can investigate.

Bill,
Here's one example. There are more.
forums.928oc.org/forum/928-oc-member-car...329-rick-s-1985-928s
Post #21203
I'm sure I had some wording such as "After" etc. and pictures (I realize that's a bug) after the "Before"
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Bug Tracking 17 Oct 2014 18:52 #17662


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HI Rick,
With the re-migration of the Forum, your text and photos on that post have been restored. Let me know if you find anything else.

Cheers,
Bill Van Vlack
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